Complete question:
Isabella was hit by a car while she was walking on the road and sustained minor injuries. She filed a case
against the car driver. As the case was being investigated, several witnesses on the road provided conflicting
statements about the accident. In this scenario, which of the following is most likely a reason for contradictory
statements of the witnesses?
a.
Rapport created by previous dealings
b.
Individual differences in perception
c.
Inability to decode nonverbal cues
d.
Ineffectiveness of the communication channel
Answer: Individual differences in perception
Explanation: Witnesses providing conflicting statements about the accident is as a result of difference in perception.
They have varying views of the accident or what they think really happened is diverse, which can be contradictory to one another views. However, it brings about confusion to the judgement process.
