Answer: Two factor theory
Explanation:
This theory was developed by Frederick Herzberg. It states while there are factors that leads to job satisfaction in a workplace, there are also another factor that leads to job dissatisfaction. The fact that there are independent of each other makes it the TWO-FACTOR theory. The two factors observed by Frederick are motivators and hygiene factors. Motivators will make employees more productive while in the absence of hygiene factors, employees will work less.
When taking a message from a physician's office, the pharmacy technician should write it down and include how soon the information is needed, the caller's name, the purpose of the call.
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What is the purpose of the information that is been taken by the physician's office?</h3>
The purpose of the information that is been taken by the physician's office is to be able to have more information about the person they are attending to so as to be able to use it to process more information about them.
In conclusion, When taking a message from a physician's office, the pharmacy technician should write it down and include how soon the information is needed, the caller's name, the purpose of the call.
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