"Kevin works for Outrageous Burger, a nationwide fast-food chain, but his job does not involve flipping patties or making fries.
Instead, he is sitting before a computer screen in the company’s corporate offices, writing something. "Place the two halves of the bun on the counter," one line reads, "then add enough shredded lettuce to cover the bottom bun to a depth of not more than 0.25 inches." In all likelihood, Kevin is writing a"
Kevin is writing a series of directions for a training script. These directions will teach employees that have just been hired the step by step process on how to create the burgers at Outrageous Burgers. This way the new employees know exactly how the fast-food chain makes their burgers and they will be prepared to perform their responsibilities when customers start to come in and they are left by themselves. The training script is basically a resource for new hires.
