Question

How would you build a culture of quality in an organization such as arnold palmer hospital?

Answer 1

Explanation:

An organizational culture must be based on values ​​of integrity, ethics and reliability. Through these values, organizations achieve several benefits that directly impact the internal and external environment.

Integrity can be understood as the company's non-negotiable values, such as compliance with legal and human requirements that protect its employees and customers.

Ethics must be applied to all organizational processes and in all hierarchies, the relationship between boss and employees, as well as with suppliers and customers must be based on ethical values ​​that promote equality, respect and security of the rights of each individual.

And reliability is achieved through good practices in society and well-established values, which demonstrate good corporate governance and socio-environmental development practices.

In a hospital, for example, it is necessary for the organizational culture to be based on excellent service, in addition to effective communication, reliable professionals, quality equipment, problem solving staff, hygiene, etc., which are values ​​that demonstrate the values ​​and commitment of the institution with patient health and public service.