The most important cause of Samantha's poor listening was "not concentrating".
The four fundamental drivers of poor listening are, not concentrating, "spare brain time", listening too hard and missing the principle details elements and points, making a hasty judgment, and concentrating on conveyance and personal appearance. In this case Samantha is the victim of “not concentrating” as she is thinking about her birthday party activities.
Answer: The grocery store should use "Buy One, Get One Free" sales more often in order to increase their business and profit.
Explanation:
Answer: You need to define Key performance indicators (KPIs)
Explanation: key performance indicators (KPIs) are used to focus on and drive performance improvement.
