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Ostrovityanka [42]
3 years ago
14

In a claim rejection letter, Raul writes, “I can understand your disappointment. I am sorry that we cannot offer a suitable repl

acement for the faulty item.” Which goal for writing a negative message is he addressing?
A.
Be future-looking.
B.
Be empathetic.
C.
Be clear.
D.
Be fair.
E.
Be professional.

Doing these so people can get extra points :)
English
2 answers:
Andre45 [30]3 years ago
8 0
It should be D because it showing kind of negative message
EastWind [94]3 years ago
8 0

Answer:

b. Be empathetic

Explanation:

I just finished the test on plato and got it correct.

Saying that he "understands your disappointment" and "I'm sorry" show an empathetic 'I feel and understand what youre going through' response (at least thats what i thought)

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Black people in a little community on the other side of the Day Street Bridge had to walk across the bridge, about half a mile, to get to the bus. Mr. Nixon went down to the bus company to protest. He was always going down to the bus company to protest; sometimes he went by himself, sometimes he took someone with him. He himself did not ride the buses—he had his own car; but he was acting on behalf of the community. The bus company told him that as long as the people were willing to walk the half mile and then pay to ride the rest of the way downtown, they had no need to extend the bus line. Which correctly describes a cause-and-effect relationship in this excerpt?

Answer:

The answer is:

Cause: People had to walk across a bridge to catch the bus.

Effect: Mr. Nixon protested to the bus company.

Explanation:

A "cause-and-effect" relationship<u> </u><u>describes the connection between events/situations. It shows how one action/event leads to another action/event. </u>

A "cause" <u>refers to the action/event that led to another action/event.</u> This is the reason why the other action/event occurred.

An "effect"<u> refers to the action/event that happened as a result of the "cause."</u> This is the outcome of the taken action or the event that happened.

So, in the situation above. <em>Mr. Nixon protested to the bus company because the people had to walk across a bridge to catch the bus.</em> He wanted to let the bus company know on behalf of the community. He did this in order to cause a change.

Thus, this explains the answer.

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