Answer:
z(s) is in the rejection  region. We reject  H₀. We dont have enought evidence to support that the cream has effect over the recovery time
Step-by-step explanation:
Sample information:
Size     n = 100
mean   x = 28,5 
Population information 
μ₀  =  30
Standard deviation  σ   = 8
Test Hypothesis
Null Hypothesis          H₀                x =  μ₀
Alternative Hypothesis   Hₐ           x <  μ₀
We assume CI = 95 %   then α = 5 %    α = 0,05 
As the alternative hypothesis suggest we should develop a one tail-test on the left ( we need to find out if the cream have any effect on the rash), effects on the rash could be measured as days of recovery
A z(c) for 0,05 from z-table is:  z(c) = - 1,64
z(s) = ( x - μ₀ ) / σ/√n
z(s) = ( 28,5 - 30 ) / 8/√100
z(s) = - 1,5 * 10 / 8
z(s) =  - 1,875
Comparing z(s)  and z(c)
|z(s)| < |z(c)|        1,875  > 1,64
z(s) is in the rejection  region. We reject  H₀. We dont have enought evidence to support that the cream has effect over the recovery time