Answer:
The correct answer is option c.
Explanation:
Corporate social responsibility is a modern concept regarding a companies' sense of responsibility towards the community and the ecological environment.
It means that the businesses have the responsibility to act for the benefit of the society and the environment along with profit maximization.
It is also termed as sustainable business, corporate citizenship etc.
The State Farm's Promise of Customer Satisfaction on recycled sheet metal is for at least as long as the OEM would have warranted its new replacement part. Thus 2nd option is correct.
<h3>What is Customer satisfaction?</h3>
Customer Satisfaction refers to the fulfillment of the needs and the desire of the customer by making the product as per there requirement. It is the measurement of the how much the customer is satisfied with the product.
In the above case, the State Farm provides the services to the customer by selling the metal sheets. They had promised the customer for providing the original equipment manufactured to be replaced with the new till the life span of the metal sheets.
Thus the correct option is 2nd.
Learn more about the Customer satisfaction here:
brainly.com/question/15298944
#SPJ1
