Question

Phyllis graduated with a degree in chemistry and started her career as a laboratory scientist with Dow Chemical. While at Dow, she met a sales representative from PPG Industries who suggested she might enjoy an opportunity to work directly with customers and assist them by answering product questions, making recommendations about new products and serving as an assistant to the field sales team. Phyllis applied for the position and is now working at PPG. She enjoys the opportunity to use her technical skills to assist customers and doesn't mind being on the phone or answering e-mails from customers. What type of sales channel is Phyllis working in

Answer 1

Answer: Inside selling

Explanation:

Based on the information given in the question, the sales channel that Phyllis is working in is the inside selling.

inside selling refers to the act of selling goods to the customers through phone or online rather than meeting the customers in person. Inside sales makes use of the phone, internet and emails to reach out to the customers.