<em>The options are:</em>
a. Change behavior
b. Positive deconfirmation
c. Negative mouth to mouth
d. Confirmatory bias
Answer:
The correct answer is c) Negative mouth to mouth.
Explanation:
When talking about the negative mouth to mouth, reference is made to the information that is transferred from one person to another about the quality of a product, the negative mouth to mouth is when a customer complains about the conditions of the product obtained in the store.
This can damage the credibility of the company that receives criticism and can influence the decisions of potential buyers.
As it is in the case of Matt is dissatisfied with the product he bought, every time he tells his story, he will give his opinion of considering other brands, managing to consciously and unconsciously influence the person so as not to buy in that store.
<em>I hope this information can help you.</em>
No I don’t have any perception about immigrants even though it’s sad to see them being profiled by other people.
People who have everything may not know the feeling of having nothing. The child who has nothing is willing to share because the child does not want someone to feel the same way that he/she did. Meaning, the poor child does not want someone to feel like they have nothing