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Charra [1.4K]
2 years ago
6

6. Which of the following statements is NOT an element of a well-designed Service System?a. It is consistent with the operating

focus of the firm.b. It is user-friendly so customers can easily interact with the service process.c. It is robust and therefore capable of coping with variations in demand and resource availability.d. It is structured so that consistent performance by its people and systems is easily maintained.e. It effectively separates the back office and the front office so each can focus on their own tasks in order to optimize their departmental performance.
Business
1 answer:
alekssr [168]2 years ago
8 0

Answer:

e. It effectively separates the back office and the front office so each can focus on their own tasks in order to optimize their departmental performance.

Explanation:

  • A service system is one that is focused on the growth of technology and information system. It's designed to give services that meet the expectations, needs, and wants of clients.  
  • It is apart of service management, sued in service operations, and found in service marketing. It's designed for client contact, capital flows, and the level of customer involvement.
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scoray [572]

If a company has a high level of relation coordination then the expected employee behavior is good as well. The employees respond to the company is highly satisfactory

6 0
3 years ago
Haskins Company employs material handling employees who move materials between production divisions at a labor cost of $182,000
MrRa [10]

Answer:

Total cost= $18,200

Explanation:

Giving the following information:

Haskins Company employs material handling employees who move materials between production divisions at a labor cost of $182,000 a year. It is estimated that these employees move 620,000 pounds of material per year. 62,000 pounds are moved in March.

Proportion for March= 62,000/620,000= 0.1

Total cost= 182,000*0.1= 18,200

5 0
3 years ago
​_________ includes looking at​ relationships, attempting to attribute causes and​ effects, and basing our conclusions on scient
zalisa [80]

Answer:

The right answer is option (D).

Explanation:

According to the scenario, the most appropriate answer is option (D) because systematic study can be defined as the study of social relationships and behavior and making a decision on the basis of data collected.

While the other options are not that appropriate because of the following reasons:

  • The organizational study can be defined as the study when a person organizes a process which results in boosting the social relation.
  • Intuitive study shows the concept of making decision immediately without going deep on data collected.
  • Theoretical study shows the concept of study anything very theoretic and than makes the decision.
  • Case-based study shows the concept of study which checks though the results of similar cases to make any decision.

7 0
3 years ago
Which of the following refers to documents that specify the conditions under which an exchange is to occur and detail the rights
madreJ [45]

Answer:

contracts                      

Explanation:

A contract is essentially an arrangement among two parties which creates a legal duty for both sides to carry out specific events. Each group is required by law to perform the job indicated, such as making the payment or transporting goods.

A contract might be used for different transactions, like selling land or commodities, or providing services. These may be either verbal or published, although the judiciary prefer to put in print the arrangements.

It is best to think about contract statements in a sequence. The full contract development starts with talks and may experience many changes before achieving a final deal.

5 0
3 years ago
Crandle Manufacturers Inc. is approached by a potential customer to fulfill a one-time-only special order for a product similar
Kruka [31]

Answer:

$400

Explanation:

Calculation to determine the minimum acceptable price of this special order

Using this formula

Minimum acceptable price=Direct materials+ Direct labor+ Manufacturing support +Marketing costs

Let plug in the formula

Minimum acceptable price=$140 + $100 + $105 + $55

Minimum acceptable price=$400

Therefore the minimum acceptable price of this special order is $400

7 0
3 years ago
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