Answer:
https://www.kqed.org/lowdown/14066/13-years-later-four-major-lasting-impacts-of-911 hope this kinda helps
Answer:
During the 1970's the national organisation for women actively promoted the legislation, out of the clean air act, the voting rights act, the civil rights act and the Equal rights amendment.
The right opiton is the Equal Rights Amendment which was very important to the women in the country and it would help the women to have the same rights as the men after so many years and hence it was very revolutionary.
Explanation:
Answer:
Knowledge.
Explanation:
The knowledge gap is defined as the difference between the customer’s expectations of the service provided and the company’s provision of the service. This usually means that managers are not aware or have not interpreted in a correct way the customer’s expectations in relation to the company’s services or products.
In a customer-orientated business (such as hotels) it is important to have a clear understanding of the consumer’s need for service.
In this example, <u>Marcia was expecting her room to be ready when she got to the hotel, the pool to be heated and the singer to be able to sing among other things. However, what the hotel had to offer was a non-ready room, a 50 degrees swimming pool and an untuned singer.</u>
<u>Thus, the difference between the expectations of Marcia and the service provided was very big</u> and therefore, we are talking about a severe knowledge gap.
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