Answer:
C
Explanation:
Cost=10000
Accumulated depreciation=3000
Sales price=9000
Net value=10000-3000=7000
Gain=9000-7000=2000
Disappointed by airline industry and the services provided by airline industry is given below
Explanation:
1.Disappointed customerwill not only cost you money but will also create the possibility of bad word-of-mouth, which can affect future sales and money in your pocket.
2.In an airport environment, and in particular in a hub station with the high volume of connecting traffic and increased probability that you will experience some sort of service disruption, this is even more critical. When you get a sandwich you don’t like or your movie freezes or your bed is not made-up to your liking, you are upset and looking for someone to remedy the situation. Once you have established that you will not elevate your tone to match that of the irate customer, you need to do a few more things. You have to listen to the problem and try to see it through the eyes of the customer. He or she will tell you everything you need to know. The actual incident is never at the root of the behavior. The more you are able to convey your empathy for the situation the customer is in – “I was late coming in from New York and I missed the connecting flight to San Francisco, where my sister is getting married tomorrow morning.” – the greater the trust that will develop between you and the customer. More than anything, customers want someone from your company to understand the unfortunate circumstances they have been left in. They want to vent, they want to feel that you have understood and cared about their predicament, and they want a genuine apology. Lastly, they want a solution. They want to see you try to find a fix for their problems, and even if the result is not ideal, they will be brought back to a calm state by your efforts and communication. Maintain good eye contact, let them know what you’re doing, and try to deliver a solution that addresses their concerns. It is not always possible to do this, and companies generally employ a Customer Relations department to handle transactions such as refunds or compensation for situations where the employee and the customer were unable to reach an acceptable resolution at the first point of contact.
3.Essentially, an airline's hard product is the plane itself, and the airline's soft product is the service, food, and the drinks. Hard product can also be non-airplane constituents, such as lounge amenities. Consequently, the food and drinks in the lounge is soft product, while airline lounge showers are hard products.
Answer:
I believe that it is a governmental regulation of business
Explanation:
Answer: (C) Controlling
Explanation:
The controlling is one of the type of management function that helps in managing the various types of organizational function and also it helps in achieve the desirable goals.
It basically take various types of corrective actions for effectively managing the resources and also helps in improving the performance of the company.
According to the given question, the controlling is one of the management function that efficiently illustrating the given scenario.
In the vermilion inc, the top management of the company realized that at the time of construction of the plant shows some technical defects and the technical specialists of an organization try to resolve the given issue.
Therefore, The given process is known as the controlling management function.
Answer: lower involvement hierarchy
Explanation: In simple words, it refers to an advertising model which assumes that individual customers develop their preference only after using a product and having a healthy experience from it.
This model assumes that advertising is of high necessity in market as the potential customer initially act on the basis limited knowledge they get of that product. Thus, to initially attract customers a company should make their customers aware and informed on a decent level.
