Answer and Explanation:
The text message to the customer is
Hello Sir/Madam,
This is xyz from abc company. Your parcel was supposed to deliver between 5 PM to 6 PM but because of some situation, there would be the short delay in the delivery. It will be deliver within the next one - two hour
Sorry for the inconvenience caused.
Regards
Abc company
An exercise in which you act out an interview before the actual interview is known as a
Mock interview
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Need more cause I’m confused on what to answer