If she was to volunteer 32 hours and it is worth 20%, then that means 32 hours is 1/5 of her yearly hours. If you were to multiply her volunteer hours by five, then you are getting the year number of hours she has volunteered.
so hmmm then we know the slope of that line is -2/3, so we're really looking for the point-slope form of a line with a slope of -2/3 and that passes through (-3 , 8)