Answer:
B) shared workspace
Explanation:
There are various terms which are shown below:
Blogging: Blogging is the site in which the person shares its views and opinions about a certain topic. So that it can spread their knowledge throughout the world
Shared workspace: As the name suggests it is a document that is shared with the team members so that they can track any change made by the other team members so that it avoids the duplicate of files. It also reduced the cost and time.
Instant messaging: It is an online chat in which the receiver and the sender communicate with each other in a real-time
Cross-linking: The cross-linking is the technique which links one site to another with a motive to access another site.
So, according to the given scenario, the most appropriate option is b.
Answer: SFA(Sales force automation)
Explanation: SFA(Sales force automation) is the customer relationship management application for the establishing the relation with the customer point of view.
It is in the integrated form of application that works on the customer side along with the tools of the CRM. Sales force management system is also one of the name for the sales force automation.
Answer:
It provides detailed information about particular tasks within the program
