Answer:
how they communicate the service they promise.
Explanation:
Although firms such as restaurants have difficulty controlling service quality from day to day, they do have control over how they communicate the service they promise.
It will create a communication gap if firms deliver lesser than what they promised to their customer. It is a fact that services are not always of the same quality from one time period to another, however, there is customer´s zone of tolerance, which is the difference between what customers want and what customer will accept before going to any other service provider or restaurant. Firm has to make sure that it´s service do not fall below the customer´s zone of tolerance.
Answer:
Category variable: Caucasians, Asians, Africans
Quantitative variable: 20%, 25%, 1%.
Explanation: The are two variables in these study. They are categorical variable and quantitative variable.
Categorical variables are variable that helps classify a given population eg race, hair colour, skin colour. Most of the time are not numerical, so we can't multiply, add or subtract them. As given in this assignment the Caucasians, Asians and Africans are category variables.
Quantitative variables are those that numerical and they reflect count, percentages(20%, 25%, 1%) and can be added, subtracted, or multiplied. The percentage of the ethnic group is an example of quantitative variable.
Answer:
Median
Explanation:
The scale variable refers to a variable in which it could be measured and contains a numerical value
In case when you dont know about the data except for scale variable so the safest bet for measuring the central tendancy should be median as it derives the mid-value of the given set of numbers
So here the median should be considered
Answer:
2,3,4,6 dependability, adaptability/felxibility, attention to detail, cooperation.
Explanation:
I did it and got it right
Answer:
Explanation:
If I was Frank I wouldn’t have disclosed the information from one company to the next, it is unethical and with an NDA information shouldn’t be passed on. Even though, it may have been an opportunity for the company he got hired and a threat to the company he disclosed the information from.
