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algol13
3 years ago
9

Many managers view the purpose of service business as making a profit, whereas some view the purpose as being able to create and

maintain a customer. Explain how these alternative viewpoints could affect a company’s interactions with its customers. Use examples to illustrate your answer. If a manager views the purpose as being able to create and maintain a customer, does this mean that the manager is not concerned with profits?
Business
1 answer:
Makovka662 [10]3 years ago
8 0

The main function of a service business is the delivery of value to the customer.

  • A service business is made up of experts who help in the delivery of a particular work. Examples of service businesses include food service, transportation, retail, distribution etc.

  • It should be noted that every business wants to make a profit. Profit is important in order to grow the business. Despite the profit making motive of businesses, some businesses are more concerned with how to retain their customers.

In conclusion, it should be noted that the retaining of customers are vital in brand loyalty and the growth of the business.

Read related link on:

brainly.com/question/17478395

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SPINX, INC. Statement of Earnings For the Year Ended December 31, CURRENT YEAR Net sales $ 4,395,253 Costs and expenses: Cost of
Ratling [72]

Answer:

a.) Income Statement for the year

Revenue

Operating Revenue  Net sales                                     $4,395,253

Less: Expenses

Cost of goods sold                                  ($2,821,455)

Operating expenses                                ($1,004,396)    ($3,825,851)

Earnings before Interest and Taxes                                  $569,402

Add: Other Income Interest revenue                                 $15,797

Earnings before Taxes                                                        $585,199

Less: Taxes                                                                          ($204,820)

Net earnings                                                                          $380,379

Earnings per share                                                                 $1.70

Number of shares = $380,379/$1.70 = 223,752 shares

b.) 1 Gross profit rate

= gross profit/Net sales

Gross profit = Net sales - Cost of goods sold = $4,395,253 - $2,821,555 = $1,573,698

Rate = $1,573,698/  $4,395,253 = 35.8045%

b.) 2 Net income as a percentage of net sales = ($380,379/$4,395,253) X 100 = 8.654%

b.) 3 Return on assets = (Net income/Average assets) X 100 = ($380,379/$2,575,000) X 100 = 14.772%

b.) 4. Return on equity for the year = (Net income/Average equity) X 100 = ($380,379/$1,917,000) X 100 = 19.8424%

3 0
3 years ago
Can a person work as an agent for two different people with conflicting interests?
ad-work [718]

Yes, a person can work as an agent for two different conflicting interests.

Conflicts of Interest occur when an individual's private interests  - financial,  family,  friendships, and other social factors, could compromise the individual's judgment, actions, or decisions in the workplace.  It doesn't make it a conflict of interest if you perceive a conflict of interest. they are a clash that often occurs between interests and requirements.

the person can work for two different people with interests as an agent until he or she discloses the principles that he or she is representing both principals and persons agree to the dual relationship.

To know more about conflict of Interest refer to the link brainly.com/question/15544718?referrer=searchResults

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3 0
1 year ago
the units digit of a two digit number is 10. If the digits are reversed, the new number is 9 less than the original number. find
Lina20 [59]

Answer: The original number is 10

Explanation:The original number is definitely 10 and if this no is reversed it would give us 01. The difference between 10 and 01 is:

10-01=09.

Therefore, 01 is 9 less than than the original number which is 10.

This clearly explains this exact situation and a clear and precise solution has been given.

3 0
3 years ago
The ready availability of so much information catches some managers in this dilemma. 1. data overload 2. analysis paralysis 3. i
Rasek [7]

Answer:

Analysis Paralysis

Explanation:

it happens as a result an inability to make a decision due to overthinking of the available alternatives, possibilities and data. This is one of the major causes for project delay, draining project planning sessions, the gathering of unnecessary data, and slow movement between production stages.

4 0
3 years ago
The steady growth line best supports which conclusion about the economy
IrinaVladis [17]

Answer is the letter C

5 0
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