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3 years ago

What's the difference between help desk and service desk?

Computers and Technology

1 answer:

Mekhanik [1.2K]3 years ago

3 0

Answer:

A help desk is considered to be focused on break-fix (like a incident management), where a service desk is there to assist with break-fix and with service requests (requests for new services) and requests for information (ex. “how do I do <u>X</u>?”).

Hope this helps!

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3 years ago

Can someone help me calculate this Multimedia math:

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3 years ago

Write on the importance of Computer application to statistics

tatyana61 [14]

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3 years ago

Write a definition in your own words for Raster Graphic. Do not copy and paste please.

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3 years ago

Write a program that creates a dictionary containing the U.S. states as keys and their abbreviations as values. The program shou

AleksandrR [38]

Answer:

Explanation:

The following program is written in Python. It creates a loop that keeps creating a random number to randomly choose a State abbreviation from the dictionary. Then it asks the user what the state is. If the user gets the answer correct it prints out "Correct" and adds 1 point to the correct variables. Otherwise it prints "Incorrect" and adds 1 point to the incorrect variable. Finally, printing out the final amount of correct and incorrect responses. The program was tested and the output can be seen below.

import random

states = {"AL":"Alabama","AK":"Alaska","AZ":"Arizona","AR":"Arkansas","CA":"California","CO":"Colorado","CT":"Connecticut","DE":"Delaware","FL":"Florida","GA":"Georgia","HI":"Hawaii","ID":"Idaho","IL":"Illinois","IN":"Indiana","IA":"Iowa","KS":"Kansas","KY":"Kentucky","LA":"Louisiana","ME":"Maine","MD":"Maryland","MA":"Massachusetts","MI":"Michigan","MN":"Minnesota","MS":"Mississippi","MO":"Missouri","MT":"Montana","NE":"Nebraska","NV":"Nevada","NH":"New Hampshire","NJ":"New Jersey","NM":"New Mexico","NY":"New York","NC":"North Carolina","ND":"North Dakota","OH":"Ohio","OK":"Oklahoma","OR":"Oregon","PA":"Pennsylvania","RI":"Rhode Island","SC":"South Carolina","SD":"South Dakota","TN":"Tennessee","TX":"Texas","UT":"Utah","VT":"Vermont","VA":"Virginia","WA":"Washington","WV":"West Virginia","WI":"Wisconsin","WY":"Wyoming"}

keys_list = list(states)

correct = 0

incorrect = 0

while True:

randNum = random.randint(0, 49)

abbr = keys_list[randNum]

answer = input("Enter The State name of " + abbr + ": ")

if answer.lower() == states[abbr].lower():

print("Correct")

correct += 1

else:

print("Incorrect")

incorrect += 1

again = input("Play again? y/n ")

if again.lower() == 'n':

break

print("Correct: " + str(correct))

print("Incorrect: " + str(incorrect))

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3 years ago