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FrozenT [24]
2 years ago
11

What's the difference between help desk and service desk?

Computers and Technology
1 answer:
Mekhanik [1.2K]2 years ago
3 0

Answer:

A help desk is considered to be focused on break-fix (like a incident management), where a service desk is there to assist with break-fix and with service requests (requests for new services) and requests for information (ex. “how do I do <u>X</u>?”).

Hope this helps!

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