Answer:
B. He segments data using his company’s CRM dashboards, giving his organization access to data that powers their decision-making.
E. He encourages learning from failure, which is necessary for testing the possibilities and for learning what does not work.
Explanation:
He seems to have realized that learning from mistake is important, and that can be done through the research of the company's past. Also, he has also learnt to analyze the data as well, as he is able to constantly evolve company.s marketing strategies to fit to school's training needs. And this is impossible without analysis and research. It also looks like that he is a good learner, and loves exploring new things. And he must be using analytic software like Tableau OR Power BI, and he might be using Machine learning as well, and definitely the latest. And he is definitely a good manager.
And since its management level, B is definitely correct as it is reliable, and other options are not reliable.
