The verbal escalation continuum is an expansion of the Defensive behavior level.
This is based on the idea of Crisis Development Behavior Levels. (CDBL)
The defensive level, one of the CDBL, is generally referred to as Level 2 in the Crisis Development Behavior Levels.
The defensive level is considered to be the early stage of loss of rationality.
The best approach to solve this level is to use the Directive approach, which defines limits, promotes persuasion of the individuals involved, and brings out choices.
Hence, in this case, it is concluded that the verbal escalation continuum expands the Defensive behavior level.
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