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Leno4ka [110]
2 years ago
14

As the vice president of sales for Dunder Mifflin, Inc., a company that manufactures and sells paper to commercial offices, it h

as come to your attention that there has been an increase in the number of customer complaints concerning your Scranton branch's service representatives. Of particular importance is the number of complaints that involve claims in excess of thousands of dollars. Because these large dollar amounts can lead to lawsuits being filed, you want to investigate what is causing the increase in complaints and how Dunder Mifflin can process these complaints to avoid burdensome litigation. What steps should you take to discover, in the most accurate and efficient manner, the reasons customers are filing complaints
Business
1 answer:
nirvana33 [79]2 years ago
7 0

Answer: Create Focus Groups.

Explanation:

Creating a Focus group out of the Customers that use the Scranton branch would help Dunder Milfflin find out a more specific issue that they are complaining about.

Should customers be brought together and asked what they think should be done to improve service, you will find that many complaints are similar which would enable a better way to tackle the issue faster opposed to tackling each issue as they come.

This Focus Group method is very efficient and accurate as the problems come from the horse's mouth so to speak and Multiple problems can be then be found and categorized separately.

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Which of the following policies restrict employees from being in a position to manipulate security configurations by limiting th
Yuri [45]

The following policy that prevents employees from being able to tamper with security settings by limiting the time they spend checking those settings is about is <u>Job Rotation,</u> this limits the amount of time that people can tamper with security settings

<h3>What is job rotation?</h3>

It is the process in which a worker leaves his position and this must be replaced by another. In other words, any exit or entry of a collaborator in the company generates a rotation movement. There are even different types of job rotation:

  • Involuntary
  • Volunteer
  • Desirable
  • Undesirable

For more about Job rotation here brainly.com/question/29833716

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7 0
1 year ago
Unexpected weather can even have an effect on the business cycle. true or false
gulaghasi [49]
True.................
7 0
3 years ago
Read 2 more answers
Griffin has been a new manager for a couple of weeks. Over time, he realizes his team likes to socialize during meetings, which
Nikitich [7]

Griffin should report the recurring problem to employees via explanatory email that demonstrates the importance of meetings for organizational effectiveness. Create alternative methods of speech at meetings. Decrease meeting times when possible and focus on the most relevant points. Establish overtime socializing warning policies.

5 0
3 years ago
Read 2 more answers
The answers to an economy's three central economic problems are determined by the interaction of three forces: economic forces,
jeka57 [31]

Correct/Complete Question:

The answers to an economy's three central economic problems are determined by the interaction of three forces: economic forces, political forces, and social forces. True or False

Answer:

True

Explanation:

The above forces, economic, political and social determine the answers to the three economic problems and also determines how economic forces operate in an economy. The three economic questions are;

 -  What goods and services should be produced?

 -  How should these goods and services be produced?

 -  Who consumes these goods and services?

Political forces are forces that influence the economic and political stability of the market. Social forces include cultural influences on the economic stability of the market. Economic forces on the other hand are the factors that determine/influence the competitiveness of the market in which a firm operates.

I hope this helps.

5 0
2 years ago
Tanner-UNF Corporation acquired as a long-term investment $200 million of 7% bonds, dated July 1, on July 1, 2018. The market in
likoan [24]

Answer:

1. Prepare the journal entry to record Tanner-UNF’s investment in the bonds on July 1, 2018 and interest on December 31, 2018, at the effective (market) rate.

July 1, investment in UNF bonds

Dr Investment in bonds HTM 200,000,000

   Cr Cash 160,000,000

   Cr Discount on bonds 40,000,000

December 31, interest revenue from investment in bonds

Dr Cash 7,000,000

Dr Discount on bonds 200,000

   Cr Interest revenue 7,200,000

Discount on bonds = ($160,000,000 x 4.5%) - ($200,000,000 x 3.5%) = $7,200,000 - $7,000,000 = $200,000

2. Prepare any additional journal entry necessary for Tanner-UNF to report its investment in the December 31, 2018, balance sheet.

Investment in bonds HTM = $200,000,000 (face value) - $39,800,000 (discount on bonds) = $160,200,000

Changes in the market value of bonds held to maturity are not considered by the company.

4. Suppose Moody's bond rating agency downgraded the risk rating of the bonds motivating Tanner-UNF to sell the investment on January 2, 2019, for $310.0 million. Prepare the journal entry to record the sale.

Dr Cash 150,000,000

Dr Dr Discount on bonds 39,800,000

Dr Loss on investment in bonds HTM 10,200,000

   Cr Investment in bonds HTM 200,000,000

3 0
3 years ago
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