The answer would be A. Another possibility is C. Hope this helped :)
Answer:
D) identify the type of conflict
B would be considered the most positive of the options given.
Answer:
Someone could instill eloquence in you by teaching you different speaking techniques. To evoke a sullen response, someone could punish another person. Yes, you could cajole a friend to dispel a bad mood. Cajoling your friend could mean talking them into no longer feeling bad.
Hopefully this helps :)