Answer: a. complementing
Explanation: Non-verbal messages such as facial expressions and maintaining eye contact serve different functions. Here, John pats Aaron on the shoulder while saying "You're the best!" John's non-verbal message complements his verbal message. By adding this gesture, it emphasizes what he is saying.
Non-verbal communication may also substitute, accent or regulate a spoken/verbal message.
Answer:
Complaint
Explanation:
A complaint is a formal written document filed by a plaintiff to begin a lawsuit which contains the allegations against the defense, the specific laws violated, the facts that led to the dispute, and any demands made by the plaintiff to restore justice.Complaints must properly state the factual as well as legal basis for the claim.
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