<span>The tone of the letter is too informal and lacks details needed for a good resolution.
Hope this helps! Please let me know if I'm wrong :)</span>
<em>I </em><em>think</em><em> it's</em><em> </em><em>options</em><em> </em><em>(</em><em>b)</em><em> </em>
<em> </em><em>hope </em><em>is </em><em>the </em><em>correct</em><em> answer</em>
It would be D. because its the only one of the choices that flows good with the sentence. <span />
