It is D, sharing appreciation for what is being said. Both A and B aren't crucial to being a good listener, in fact in practice they effectively draw attention to yourself, which would be fine if the question was regarding being a good conversationalist. Additionally, C is just completely irrelevant, that wouldn't even be a good conversation practice, let alone a trait important to listening.
First of all, what do you mean when u say 20 options.
Also, here is your answer:
Chronic disease<span>: A </span>disease<span> that persists for a long time. A </span>chronic disease<span> is one lasting 3 months or more, by the definition of the U.S. National Center for Health Statistics. </span>Chronic diseases<span> generally cannot be prevented by vaccines or cured by medication, nor do they just disappear.
So, it is B. </span><span>Lasts for a long time </span>