Economists ask the process of proactive consumers choosing to either exit from a sale or to voice their dissatisfaction with a product as-----expressing disapproval.
What does one mean by customer dissatisfaction?
Customer dissatisfaction is the antithesis of customer satisfaction. It happens when customer expectations aren't only not meant, but also when the corporate fails to do anything about the complaint.
for instance , 74 percent of consumers say they will forgive a company for its mistake after receiving excellent service.
<h3>Why is customer satisfaction important?</h3>
The importance of customer satisfaction cannot be overstated. there's a direct correlation between how happy customers are and how much money a business makes. Your customer satisfaction score (CSAT) affects repeat purchases rates and customer loyalty, word of mouth referrals, and helps to tell business decisions
.Learn more about customer satisfaction:
brainly.com/question/7943284
#SPJ4
<h3>Hello there!</h3>
Your question asks what an opportunity cost of an action is.
<h3>Answer: D). is a subjective valuation that can be determined only by the individual who chooses the action.</h3>
The reason why answer choice "D). is a subjective valuation that can be determined only by the individual who chooses the action" is correct because an opportunity cost of an action is not the same for everyone.
An opportunity cost of an action is subjective, meaning that the action can be determined by someone's opinion, feelings, etc. Everyone thinks differently, therefore making everyone's opportunity cost of action different.
A opportunity cost of an action also is determined by the individual themselves, not anyone else. That's why the action is subjective, due to the fact that the decision on the action is determined by the individual personal opinions and feelings.
<h3>I hope this helps!</h3><h3>Best regards,</h3><h3>MasterInvestor</h3>
Answer:
B. Listen carefully to the caller, take their number, and promise to get the appropriate person to call back to resolve any issues.
Explanation:
This can be a stressful situation but according to some researchers, it is important that companies train its employees to deal effectively with this kind of situations that can happen at any time. Most important things to take into account to deal with this irate customers and keep the commercial relationship are:
1. Stay calm and don't take things personally.
2. Listen carefully and if pertinent express your apologies.
3. Stand firm and be respectful, but letting them know that there is no need to insult or be rude.
4. Solve the problem and do follow up.
