Answer:
a. Make your listeners care
Explanation:
Effective listening: The term effective listening is defined as a process of actively grasping a piece of information given to an individual through a speaker, displaying that he or she is interested and listening and therefore proving a feedback (asking questions) to the speaker to make him or her understand or realize that the message or the information was being received.
Effective listening is a form of skills that encompass various positive human relationships.
In the question above, the techniques used by Colin is to make your listeners care.
The salesperson appears to have made effective use of <u>b. foot-in-the-door phenomenon</u>.
<u>Explanation</u>:
Foot-in-the-door phenomenon is a tactics used by many of the salesperson to sell their products. Under this technique, they make a customer to agree the large request by making them agree to their small request first.
Foot-in-the-door phenomenon was discovered by the psychologists Jonathan Freedman and Scott Fraser, when they met pedestrian salesmen at their heyday.
In the above scenario, the salesman visits my house and gave some free sample of cleaning liquid to try. He returns back in a week and requests to buy expensive cleaning products. This shows that the salesperson is following foot-in-the-door phenomenon.
Answer:
Human Resource Development includes such opportunities as employee training, employee career development, performance management and development, coaching, mentoring, succession planning, key employee identification, tuition assistance, and organization development
Answer:
It would prevent the concentration of power.