Question

Anchor Resort and Casino surveils its customers and employees through a complex network of recorded video; undercover security agents; and weighing chips, cards, and coins for key transactions. What potential disadvantage of monitoring employees should Anchor managers consider

Answer 1

The potential disadvantage of monitoring employees that Anchor Resort and Casino managers do is that extensive monitoring can make employees feel that Anchor Resort doesn't trust them.

In a Casino where there is a high currency circulation and whose games can be more susceptible to fraud, it is necessary to have more regulation and monitoring, but when it becomes an excessive practice it can encourage employee turnover and demotivation.

There must be a mutual trusting relationship between a company and an employee, as a positive relationship generates greater job satisfaction, greater motivation and generates an organizational culture focused on development.

Therefore, Anchor Resort and Casino can develop a strategy to increase trust in the relationship among employees through training, open communication, feedback and encouraging positive practices in the company.

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