Question

Phoebe just assessed finance charges for all overdue customers, including a longtime customer who is having cash flow issues. Phoebe wants to help her longtime customer through their temporary setback. What might she do

Answer 1

The first step for Phoebe would be to carry out an audit of her longtime customers' finances.

• Phoebe needs to ascertain whether or not her customer uses an annual budget.

• If they don't she can take them through at the end of the exercise how to  create and manage one

• Next, Phoebe must help her client to create a cash flow forecast that shows where she is and how she can get from there to where the business needs to be

• Accessing a flexible  line of credit: If the business needs to get out of the cash flow problem, Phoebe may need to help them access credit that is favorable to the business

• Invoicing: Invoicing and receipting are critical to every business. customers must be invoiced quickly and accurately. They must also pay up as and when the invoice is due. Delayed payments can also put a business into cash flow problems. An audit will reveal which of Phoebes' client's customers are owing. Phoebe will also design a strategy to get them payback and promptly too.

• It is advisable for Phoebe to help her client design a credit system that encourages her client's customers to pay up quickly. One good idea would be to ensure that credit is only extended to long-time clients who have demonstrated consistency and faithfulness in their business dealings with the company.
• the second idea would be to ensure that all credit (cash receivable) do not exceed a particular number of days. If Phoebes client has 30 days to meet up with their own cash obligations, then her own clients must have paid up by then.

other factors to consider are:

• ask for favorable credit terms with her client's suppliers

• install a simple and effective accounting system in place.

Visit the link below to learn more about resolving cash flow problems:

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