All categories

2 years ago

What are two goals for a firm that implements an effective crm program?.

Business

1 answer:

Nat2105 [25]2 years ago

7 0

The two major goals for a firm that implements an effective CRM program are;

To capture new leads and move them through the sales process.
To boost productivity and lower the overall costs of marketing and sales.

<h3>An effective CRM program;</h3>

The overall business goals of CRM systems are to help organizations by means of the following;

1. Capture new leads and move them through the sales process

2. Support and manage relationships with current customers to maximize their lifetime value to the company

3. Boost productivity and lower the overall costs of sales and marketing.

You might be interested in

Finance professionals make decisions that fall into three distinctive areas: corporate finance, capital markets, and investments

lianna [129]

Answer:

corporate finance

capital markets

investments

Explanation:

Corporate finance is a branch of finance that is concerned with how companies manage their sources of funds, capital structure and make investment decisions.

Ethan must make a decision on how to minimise cost so as to acquire more assets. the purchase of asset is an investment decision. the area of finance here is corporate finance.

Capital market is a market where buyers and sellers come together to buy and sell financial securities.

There are two types of capital markets :

Primary market - new issues of stocks and securities are traded in this market.
Secondary market -previously issued securities are traded in this market.

Radford is selling a newly issued common stock. He is engaged in the primary market of the capital market

Investment is an asset purchased that has the potential to increase wealth or income of the purchaser.

For example, the purchase of of securities has the potential to increase the wealth of the holder.

Aakash is involved in investment

3 0

2 years ago

Johansen Corporation has a target capital structure of 60 percent common stock and 40 percent debt. Its cost of equity is 14 per

Dmitry_Shevchenko [17]

Answer:

10.64%

Explanation:

The computation of the WACC is shown below:

= Weightage of debt × cost of debt × ( 1- tax rate) + (Weightage of common stock) × (cost of common stock)

= (0.40 × 8%) × ( 1 - 30%) + (0.60 × 14%)

= 2.24% + 8.4%

= 10.64%

Simply we multiply the weightage with its capital structure so that the Accurate weighted cost of capital can be calculated

8 0

3 years ago

PLEASE LEAVE A COMMENT EVEN IF THERE ARE TWO ANSWERS! Hi, I am picking a name for my coffee shop, I was thinking CoffeeCake beca

sveta [45]

...coffecakes thats a cute name

3 0

3 years ago

Read 2 more answers

Mallory Furniture buys two products for resale: big shelves (B) and medium shelves (M). Each big shelf costs $500 and requires 1

Ghella [55]

Answer:

The answer is D

Explanation:

Solution:

Recall that:

Malloy Furniture purchases two products: Big shelves B and Medium shelves M

The cost of big shelf is =$500

The space required = 100 cubic feet

The cost of each medium shelf is =$300

Storage space = 90 cubic feet,

Now,

Since the values 100 and 90 is greater than 18000 cubic feet available for storage, what is required would be 100 big shelves and 100 medium shelves

5 0

3 years ago

1. What is the revised net operating income if unit sales increase by 16%? 2. What is the revised net operating income if the se

weeeeeb [17]

Answer:

1) NOI = $90,240

2) NOI = 29,250

3) NOI = 133,260

4) NOI = 110,190

Explanation:

The question is incomplete.

Sales (38,000 units) $342,000 ($9.00 per unit)

Variable expenses $228,000 ($6.00 per unit)

Contribution margin $114,000 ($3.00 per unit)

Fixed expenses $42,000

Net operating income $72,000

1. What is the revised net operating income if unit sales increase by 16%

If unit sales increase, we can calculate this with a 16% increase in the contribution margin.

$NOI=CM*(1+0.16)-FE=114,000*1.16-42,000=132,240-42,000\\\\NOI=90,240$

2. What is the revised net operating income if the selling price decreases by $1.50 per unit and the number of units sold increases by 25%?

A reduction of $1.50 in price means a reduction of the same amount in the contribution margin per unit (CMu), as the variable expenses stay the same .

Also, the contribution margin increases by 25%, for the increase in units sold (q).

$NOI=CM_u*q-FE=(3.00-1.50)*(38,000*1.25)-42,000\\\\NOI=1.5*47,500-42,000=71,250-42,000\\\\NOI=29,250$

3. What is the revised net operating income if the selling price increases by $1.50 per unit, fixed expenses increase by $6,000, and the number of units sold decreases by 6%?

The selliing price will be added to the contribution margin per unit.

The units sold are increased 6%.

$NOI=CMu*q-FE=(3.00+1.50)*38,000*1.06-(42,000+6,000)\\\\NOI=4.5*40,280-48,000=181,260-48,000\\\\NOI=133,260$

4. What is the revised net operating income if the selling price per unit increases by 20%, variable expenses increase by 30 cents per unit, and the number of units sold decreases by 11%?

The contribution margin per unit, with a increase in price and an increase in variable cost, becomes:

$CM_u=P-VE_u=9.00*(1.20)-(6.00+0.30)=10.80-6.30=4.50$

The units sold is now:

$q'=(1-0.11)q=0.89q=0.89*38,000=33,820$

Then, the net operating income becomes:

$NOI=CM_u*q-FE=4.5*33,820-42,000=152,190-42,000\\\\NOI=110,190$

5 0

3 years ago