It is a procedure for negotiating the rules
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Answer:
Option A
Explanation:
When trying to understand issues, silence is a great tool, To be in the mood of silence, it helps to get every details of an issue or explanation.
Relating this to the answer choices above, it is very useful when you are following detailed analysis of the client issues, when your client is trying to explain the what he/she observed to be the root cause of a problem, when you are silence and paying attention, it help you to understand your customers pain point and helps to figure out how to solve the problem.
Answer:
Episodic long term memory
Explanation:
Carol seems to remember every detail about every conversation she has. She also remembers what everyone has given her for her birthday for the past several years. The type of long-term memory Carol is known for is called Episodic long term memory. Episodic memory is a person's memory of a specific event, it is also a category of long-term memory that involves the recollection of specific events, situations, and experiences because each person has a different perspective or experience of an event.
