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3 years ago

Customers are more likely to tell their friends about negative experiences with companies than positive ones because:

Business

1 answer:

polet [3.4K]3 years ago

8 0

There is more drama involved in unmet expectations.

The reason why customers are more likely to tell their friends about negative experiences with companies than positive ones is that humans often remember the hateful things said than the nice things

Also, when customers are satisfied with one's service, they rarely tell others. whereas an unsatisfied customer would tell others about his or her bad experience due to unmet expectations.

Logically, customers would have bigger impressions in their mind when they have bad experiences reason companies work on strengthening and improving their customer experience team.

Learn more at : brainly.com/question/11437477

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Nesterboy [21]

Answer:

3.5 years

Explanation:

Payback period calculates the amount of the time it takes to recover the amount invested from the cumulative cash flows.

The amount invested is $-90,000

In the first year , $-90,000 + $36,000 = $-54,000 is recovered

In the second year, $-54,000 + $30,000 = $-24,000 is recovered

In the third year, $-24,000 + $18,000 = $-6,000 is recovered

In the fourth year, $-6,000 + $12,000 = $6000 is recovered.

By the fourth year, the total amount invested is recovered as the cash flow turns postive

Pay back period = 3 years + $6000/$12,000 = 3.5 years

I hope my answer helps you

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3 years ago

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Answer:

E. was due to factors within or outside the firm's control.

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Variance analysis aids in understanding the reasons fluctuations happen with the aim of reducing or avoiding adverse variances, which eventually leads to improved budgeting.

The reason an organisation would want to know if variances were due to factors within or outside the organisation is because they need to address all such variances that are under management control by looking at what could have been differently.

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Answer:

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Explanation:

We have to enter the van as the cost for a cash purchase and all other neccesary cost to get the van ready for use and in company's possesion.

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Achieving the goal of price stability with low and steady inflation allows the Fed to achieve other goals, such as stable inter

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Answer:

The correct answer is D. Because the nominal interest rate includes an inflation premium.

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3 years ago