1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
levacccp [35]
3 years ago
5

In the context of evaluating service quality, _____ refers to the knowledge and courtesy of employees and their ability to conve

y trust.
a. heterogeneity
b. responsiveness
c. assurance
d. tangibility
Business
1 answer:
AlexFokin [52]3 years ago
8 0
<span>In the context of evaluating service quality, assurance refers to the knowledge and courtesy of employees and their ability to convey trust. Assurance is defined as having confidence in one's abilities and a promise, guarantee from others. In the context of evaluating service quality, having assurance means you can trust that the quality of the service being provided will be to the best of the organizations abilities. You never want to feel like you aren't sure if the quality of service you're going to be paying for may or may not be great. </span>
You might be interested in
Sailmaster makes high-performance sails for competitive windsurfers. Below is information about the inputs and outputs for one m
Llana [10]

Answer:

3.69

Explanation:

We know,

The productivity in sales revenue/labor expense = \frac{sales revenue}{labor expense}

Given,

Sales revenue = Units sold × Sale price per unit

Sales revenue = 1,217 units × $1,700

Sales revenue = $2,068,900

labor expense = Total labor hours × wage rate per hour

labor expense = 46,672 × $12

labor expense = $560,064

Putting the values into the formula, We can get,

The productivity in sales revenue/labor expense =  \frac{2,068,900}{560,064}

The productivity in sales revenue/labor expense = 3.69

5 0
3 years ago
Identify the major task that must be mastered in early adulthood, according to levinson.
Masteriza [31]
The answer to the question is shown below:

The two major task that must be mastered in early adulthood, according to Levinson are the following:
1. The developing of life structure, a stable life structure
2. Exploring the possibilities and chances for adult living
7 0
3 years ago
Mark decides to only pay the minimum payment each month of $15 for his credit card. He continues to charge purchases to the cred
sladkih [1.3K]
25 hours max wo0ld take him thagtlong 
6 0
3 years ago
Ralph buys a perpetuity due paying 500 annually. He deposits the payments into a savings account earning interest at an effectiv
Leto [7]

Answer:

X = 1523

Explanation

Perpetuity due = (C/r) + C. Where Annual payment C =500, Annual effective interest rate = 10%

Perpetuity due = (500/10%) + 500 = 5500

Value of perpetuity due will remain same after 10 years

Money in saving account can be calculated with FV of an Annuity due formula

FV = C*(1+r) *{(1+r) ^n−1} / r

Where n = 10 years

FV = 500*(1+10%) * {(1+10%)^10 - 1} / 10%

FV = 500*1.10 * [1.10^10 - 1 / 0.10}

FV = 550 * 1.5937424601/0.10

FV = 550 * 15.937424601

FV = 8765.58353055

FV = 8766

Total proceeds = 5500 + 8766 = 14266

Now this proceed is the present value for annual payment of X calculation  . Formula of the present value (PV) of annuity due: PV = X * [1- (1+r) ^-n / r] * (1+r) : Where  PV = 14266, Annuity payment X = ?, Interest rate r = 10%, Period of annuity = 20 years.

1.10^-20

PV = X * [1- (1+r)^-n / r] * (1+r)

14266 = X * (1 - (1+10%)^-20 / 10%) * (1+10%)

14266 = X * [1 - 0.14864362802/0.10]*1.10

14266 = X * [8.5135637198*1.10]

14266 = X * 9.3649

X = 14266 / 9.3649

X = 1523.347820051469

X = 1523

3 0
2 years ago
"Kim wants to run for the U.S. Senate. Kim experimented with drugs in the 1960s, but has not used any drugs in more than 45 year
marishachu [46]

Answer:

The communication behaviour that kim is engaged in is selective self-disclosure.

Explanation:

Self-disclosure is a process of communication by which one person reveals information about themselves to another. The information can be descriptive or evaluative, and can include thoughts, feelings, aspirations, goals, failures, successes, fears, and dreams, as well as one's likes, dislikes, and favorites.

Selective self-disclosure means self-disclosure but providing only that information which will create a positive image of one person on another.

6 0
3 years ago
Other questions:
  • Rosewood Company made a loan of $8,600 to one of the company's employees on April 1, Year 1. The one-year note carried a 6% rate
    12·1 answer
  • There are numerous office supplies manufacturers. U.S.-based Esselte concentrates on selling filing products and desktop product
    6·1 answer
  • The beginning inventory for Dunne Co. and data on purchases and sales for a three-month period are as follows: Date Transaction
    11·1 answer
  • Which of the following is the best example of correlation not being the same as causation? A. A company redesigns a production p
    13·1 answer
  • Which one of these statements is fasle? A. Ownership of common stock gives the owner a voting right. B. The stockholders' equity
    13·1 answer
  • Help with question no.19?
    15·1 answer
  • Easton Co. deposits all cash receipts on the day they are received and makes all cash payments by check. At the close of busines
    15·1 answer
  • When a Democrat is elected as president, business leaders expect that the corporate profits tax will be increased. Most likely,
    6·1 answer
  • Explain the following definition of marketing ethics
    14·1 answer
  • Dakota Mining Company pays its bills and employees with checks drawn on a bank from another part of the country. Checks usually
    7·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!