Customer satisfaction is lower for overnight/late- night flights. Customer mindset is a challenge due to the time of day; howeve

Question

2 years ago

13

Customer satisfaction is lower for overnight/late- night flights. Customer mindset is a challenge due to the time of day; howeve

r, this is an opportunity to improve the customer experience on and around these flights. How can Delta transform overnight and late-night flights into a desirable experience?

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1 answer:

Setler [38] · Answer 1 · 2023-04-24T19:38:15+03:00

Setler [38]2 years ago

8 0

Answer:

64 Improving the Airport Customer Experience Finally, these passengers may have to wait an excessive amount of time for airline-provided services such as wheelchairs.

Explanation: