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3 years ago

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Yum Yum Ice Cream Shoppe provides each employee with a clean, sharp-looking uniform. It also instructs employees to keep the wor

k area neat, tidy, and uncluttered. Yum Yum Ice Cream Shoppe emphasizes ________ in the five service quality dimensions.

1 answer:

krok68 [10]3 years ago

7 0

Tangibles

hope this helps! :)

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The issue of how much government should be involved in the economy has been the subject of much debate in Canada. In the United

Alekssandra [29.7K]

Answer:

<u><em>But where do we go from here? </em></u>

It depends on the result of more government intervention on quality life standards.

<u><em>Do we need less or more government involvement? </em></u>

It depends on the problems that need to be addressed. For example, to address problems such inequality it is mandatory that the government gets involve and create laws to prevent it. But surely for more movement of capitals there is no need of higher government involvement.

<u><em>Is it a question of the quality of that involvement? </em></u>

Yes. If government has an effective involvement there is even desirable to have its intervention but if it complicates everything then is repeled.

<u><em>Could it be smarter rather than just less? </em></u>

Yes, because it is proved that the economy acts in an effective way to good policy making.

<u><em>How can the cost of government involvement decrease?</em></u>

In this aspect it is important to mention the environmental issues in nowadasy economy. If the measurement of what is defined as "cost" is understand in the long run as conservation and balance between nature and economic explotation of resources.

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3 years ago

Wind Productions uses flexible budgets. Items from the budget for March in which 3,000 units were produced and sold appear below

ladessa [460]

Answer:

$40,000

Explanation:

For computing the total variable cost, first we have to determine the variable cost per unit which is shown below:

= (Direct materials cost + Indirect materials - variable + Direct labor cost) ÷ (number of units produced and sold)

= ($18,000 + $2,000 + $10,000) ÷ (3,000 units)

= ($30,000) ÷ (3,000 units)

= $10 per unit

Now the total variable cost would be

= $4,000 units × $10 per unit

= $40,000

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4 years ago

According to the _________ concept, a firm must (1) find out what customers want and provide it, (2) make sure everyone in the o

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Answer: marketing

Explanation: In simple words, marketing refers to the set of activities that are performed by an organisation with the objective promoting the products that they are offering in the market.

It focuses on providing the customer those products that increases their level of satisfaction to the maximum level. It involves ascertaining the needs of customers and then making a suitable product.

Thus, from the above we can conclude that the correct option is C.

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3 years ago

What is the present role of the aicpa in the rule-making environment?

Sati [7]

AICPA: <span>The national professional organization of practicing Certified Public Accountants (CPAs), whose various committees and boards have been an important contributor to the development of GAAP.

</span>

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3 years ago

Select the correct texts in the passage.

saw5 [17]

Answer:

All of the given actions will certainly and definitely lead towards customer satisfaction except "letting a call last as long as possible to avoid other calls".

Explanation:

As Roberta is a customer service representative at a car rental company, she needs to understand, be empathetic, cooperative, considerate, polite and friendly with her customers in all cases all the time.

All of the actions;

Answering customer call promptly (Ultimately resulting in happy and satisfied customers, because customers will have to bear less time to waiting in queues because she can answer and handle as many as call as she can in a less time, consequently, more calls resulting in more number of satisfied customers)

Addressing customers with their names (Here, customer feel that company remembers them and take care of them, it gives a feeling that company knows them personally, therefore, they will more easy and thus satisfied at the end.

Resolving customer complaints in record time (She was awarded with customer service award because she resolved customer complaints in a record time. She got the award because she took very less time in handling and solving customer complaints, therefore more satisfied customers)

Going on a vacation (it will surely lead towards customer satisfaction (It will certainly and definitely leads towards having work-life balance; she will have a break and time to relax. When she will come back from the vacations, she will altogether be with a more focused and fresh mind, consequently, handling customers more efficiently and effectively)

Except

Letting a call last as long as possible to avoid other calls (because customers have to bear more wait for their turn, staying more time in waiting, will undoubtedly, make them frustrated) might make them unsatisfied.

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4 years ago