1.) The first had too much emotion it was hard to concentrate on the words. The second had controlled emotion which allowed you to understand the text easier.
2.) He looked at the camera while delivering his soliloquy.
3.) Answers may vary.
She meant that the Kellers<span> needed </span>to be<span> more positive around her and when they had pity for her they were basically saying that she wasn't ever going </span>to be<span> able to learn and learn more normaly</span>