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grandymaker [24]
2 years ago
6

You are speaking with a customer who wants to cancel their subscription because of a family emergency. You told the customer tha

t their subscription was non-refundable, but they have continued to explain their situation; giving you more detail than you would prefer to know. What do you do
Business
1 answer:
Karolina [17]2 years ago
5 0

Based on the fact that the subscription is non refundable, it is important that you calmly reassert the position of the company and commiserate with them.

<h3>What is Customer Care?</h3>

This refers to a group of people who are in charge of listening to customer complaints about a particular brand of goods or services.

WIth this in mind, we can see that the best thing to do with this person in this case is to calmly reassert the situation and if the customer is adamant, escalate the issue to the appropriate authorities.


Read more about customer care here:
brainly.com/question/13642781

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A borrower takes out a 30-year adjustable rate mortgage loan for $200,000 with monthly payments. The first two years of the loan
lara31 [8.8K]

Answer:

1003

Explanation:

Given:

Period= 30 years, Loan amount= $200,000,

Payments- Monthly,

Teaser rate for first 2 years = 4%,

Annual payment cap=5%, Composite rate on reset date= 6%

Annual rate for 2 years =4%

Monthly rate will be 4/12 = 0.3333% = 0.003333

n=30years=360 months

Monthly payment for first 2 years = Pr(1+r)^n/((1+r)^n-1)

= 200000\times0.0033\times1.033^{360}/(1.033^{360}-1)

= 954.83

or by Excel function = PMT(0.003333,360,200000,0) = 954.83

Loan balance after 2 years = PV(0.003333,336,-954.83,0) = 192,812.36 or

Balance=A(1+r)^n-PMT\times(1+r)^n-1)/i

=200000(1.0033)^{24}-954.83(1+0.003333)^{24}-1)/0.003333

= 192,812.36

Composite rate is 6% but payment is capped at 5%. So new payment from year 3 is 954.83×1.05=1002.57=1003

6 0
3 years ago
____________ transforms resource inputs from the environment into product outputs.
Shtirlitz [24]

Answer:

Open system

Explanation:

7 0
3 years ago
An operational plan provides a detailed road map of the steps necessary to achieve operational goals (sometimes referred to as o
lesya692 [45]

Answer: single use plan

Explanation: In simple words,single use plan refers to the plan that is made for achieving a goal that will not repeat in future.

A program plan refers to the plan that an organisation makes with an objective of outlining the activities and events that the employees have to follow for achieving organisational goals.  

Hence, from the above we can conclude that a program is a single use plan as it outlines activities for a specific project that needs to be performed.  

4 0
3 years ago
Which of these phrases is a call to action?
Gemiola [76]

D -it's trying to get you to call so it's a call to action

5 0
3 years ago
Which of the following were reasons for wanting government control of the railroad and large production entities? economic gap b
kondaur [170]
The major reason that government control or regulation of railroads and large production entities because of monopolies. In the late 19th and early 20th centuries there was major growth in industries such as the railroad and oil industries in the United States, at this time companies became monopolies in these industries and thus there was pressure on the U.S. Government to weaken the control of these monopolies. 
3 0
3 years ago
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