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grandymaker [24]
2 years ago
6

You are speaking with a customer who wants to cancel their subscription because of a family emergency. You told the customer tha

t their subscription was non-refundable, but they have continued to explain their situation; giving you more detail than you would prefer to know. What do you do
Business
1 answer:
Karolina [17]2 years ago
5 0

Based on the fact that the subscription is non refundable, it is important that you calmly reassert the position of the company and commiserate with them.

<h3>What is Customer Care?</h3>

This refers to a group of people who are in charge of listening to customer complaints about a particular brand of goods or services.

WIth this in mind, we can see that the best thing to do with this person in this case is to calmly reassert the situation and if the customer is adamant, escalate the issue to the appropriate authorities.


Read more about customer care here:
brainly.com/question/13642781

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Using the capital asset pricing model (CAPM), Sun State determined that the required rate of return for a capital budgeting proj
ANTONII [103]

Answer:

2.2

Explanation:

In this question, we apply the Capital Asset Pricing Model (CAPM) formula which is shown below

Expected rate of return = Risk-free rate of return + Beta × (Market rate of return - Risk-free rate of return)

18% = 7% + Beta × 5%

18% - 7% = Beta × 5%

11% = Beta × 5%

So, the beta would be

= 2.2

The (Market rate of return - Risk-free rate of return)  is also known as market risk premium and the same has applied.

5 0
3 years ago
A car dealership union negotiates a contract that dramatically increases the salaries of all salesmen. If one of the salesmen is
Misha Larkins [42]

I think the most appropriate answer would be "a car dealership salesman" would be the opportunity cost.

I hope it helped you!

8 0
3 years ago
[based on the results of the simulation, can policy market interventions cause a change in consumer or producer surplus? explain
WITCHER [35]

When the intervention rises the price stage of goods, then the incentive to supply extra desires increases and consequently growing manufacturers' surplus. So policy market can motivate both client and producer surplus.

A tax causes consumer surplus and producer surplus (earnings) to fall.. some of those losses are captured inside the tax, however, there may be a loss captured with the aid of no celebration—the value of the devices that could be exchanged had been there no tax. those lost gains from trade are called deadweight losses.

For each monetary transaction, there can be both producer surplus (or profit) and client surplus. The mixture–or blended–a surplus is called the economic surplus.

Learn more about policy market here: brainly.com/question/25754149

#SPJ4

6 0
1 year ago
Grocer's Choice is the largest employer in the Pacific Northwest. It is covered by numerous federal employment laws. As such, it
yawa3891 [41]

Answer:

12 weeks of unpaid family or medical leave per year.

Explanation:

The Family and Medical Leave Act was signed by President Clinton in 1993. The benefits included in the law are (per year):

  • up to 12 weeks of unpaid leave when you give birth to a child or your wife gives birth to a child (this also applies to child adoptions)
  • up to 12 weeks of unpaid leave for caring for a seriously ill relative (child, wife or parent)
7 0
3 years ago
Managers will utilize __________ skills with increasing frequency as they rise within an organization.
Nastasia [14]
<span>E. Conceptual and decision</span><span>

The Internal auditor is the person who reviews the operating and accounting control procedures adopted by management to make sure the controls are adequate.

Internal audit within the company is not only done to review operating and accounting control procedures but to recommend ways that will further operation and accounting control within the company. </span>
7 0
3 years ago
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