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grandymaker [24]
2 years ago
6

You are speaking with a customer who wants to cancel their subscription because of a family emergency. You told the customer tha

t their subscription was non-refundable, but they have continued to explain their situation; giving you more detail than you would prefer to know. What do you do
Business
1 answer:
Karolina [17]2 years ago
5 0

Based on the fact that the subscription is non refundable, it is important that you calmly reassert the position of the company and commiserate with them.

<h3>What is Customer Care?</h3>

This refers to a group of people who are in charge of listening to customer complaints about a particular brand of goods or services.

WIth this in mind, we can see that the best thing to do with this person in this case is to calmly reassert the situation and if the customer is adamant, escalate the issue to the appropriate authorities.


Read more about customer care here:
brainly.com/question/13642781

You might be interested in
Accounts and Notes Payable On February 15, Barbour Industries buys $800,000 of inventory on credit. On March 31, Barbour approac
Anettt [7]

Answer and Explanation:

The journal entries are shown below:

On Feb 15

Purchases     $800,000

      To Accounts payable    $800,000

(Being the purchase of inventory on credit is recorded)

On Mar 31

Accounts payable $800000

      To Notes payable  $800000

(Being the issuance of note is recorded)

On Sept 30

Notes payable    $800,000

Interest expense   $40,000

            To Cash  $840,000

(Being the payment of note and interest is recorded)

The interest expense is computed below:

= $800,000 ×  10% × 6 months  ÷ 12 months  

= $40,000

The six months is calculated from Mar 31 to Sep 30

Only these entries are passed

5 0
3 years ago
Which describes the process of diagnosing an organization's external and internal environments, including deciding on a vision a
Rudiy27

Strategic planning

Explanation:

Process to identify the external and internal conditions of the organisation, determine a strategy and goal, formulate general goals, establish and choose general approaches, and allocate resources for the organization's objectives.

Strategic planning is the method of documenting and guiding the small company— by evaluating where they are and where they're going. The strategic plan actually provides them with the opportunity to record the mission, vision and principles and their lengthy-term goals and intervention plans to achieve them.

5 0
3 years ago
Who determines how much utility an individual will receive from consuming a good?
Artyom0805 [142]

Answer:

Individuals are the only judge of their own utility. In general, greater consumption of a good brings higher total utility. However, the additional utility received from each unit of greater consumption tends to decline in a pattern of diminishing marginal utility.

4 0
2 years ago
If rita, as a consumer, has a complaint about the privacy and data practices of the social media company, rita can submit her co
il63 [147K]

Based on the fact that Rita has a compliant about the privacy and data practices of the social media company, Rita can submit a complaint to the Federal Trade Commission.

<h3>Who can consumers complain to?</h3>

The Federal Trade Commission exists for being able to help consumers who are being faced with unfair and unjust business practices.

This means that if Rita has any reason to believe that the social media company is failing in its privacy and data practices policies, Rita can reach out to the Federal Trade Commission with a complaint.

Find out more on the Federal Trade Commission at brainly.com/question/27860621

#SPJ1

5 0
2 years ago
How far is the sun to the earth​
Gwar [14]

Answer:

The Sun is 91.452 million miles away from Earth.

Explanation:

Hope it helped!

3 0
3 years ago
Read 2 more answers
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