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3 years ago

How could Groupon use the concept of customer relationship management (CRM) to establish, develop, and maintain customer sales?

Business

1 answer:

Savatey [412]3 years ago

8 0

Answer:

The CRM is a system that allows companies to have a database on customers that belong to the target market of the company, having a group of customers that are usual allows a database to be obtained and that with the CRM system customers can be contac them to know the degree of satisfaction and to offer new products of the company, which makes the marketing process of new products more useful and effective because thanks to the CRM system you can associate what are the references of a customer according to the products.

You might be interested in

How does Samsung share its knowledge within the Samsung organization,

horrorfan [7]

Answer:

Samsung has developed several programs within the organization with the core objective of increasing employees' creativity. One of these programs corresponds to an incentive to register patents, supported by a management system that allows the sharing of knowledge among collaborators. The company also encourages brainstorming, which motivates employees to collaborate with creative and innovative ideas for the organization.

Samsung's strategy is to focus its culture on producing creativity and employee motivation through valuing work and personal satisfaction, as with the company's incentives to promote innovation through community contribution and knowledge sharing, employees feel more valued, motivated and consequently more productive.

8 0

3 years ago

A firm just paid a dividend of $6 per share. Next year the dividend is expected to grow 8 percent, thereafter 10 percent forever

lawyer [7]

Answer:

26%

Explanation:

MV=Do(1+g)/(Ke-g)

Where MV is market value=$36

Do is current dividend per share=$6

g is growth rate=8%

Ke=?

By putting above values we get;

36=6(1+.08)/(Ke-.08)

36Ke-2.88=6+.48

36Ke=2.88+6+.48

Ke=9.36/36

Ke=26%

3 0

4 years ago

Schweitzer realized that in many cases individuals could only accomplish direct human service in collaboration with official org

____ [38]

Answer: an absolutely personal and independent activity

Explanation:

Since Schweitzer realized that direct human service can only be accomplished when one collaborates with an official organization, this shows that he wanted to be an absolutely personal and independent activity.

In such case, he wants an activity that will be free from the outside control. Other options are wrong as he wasn't really interested in funding of organizations, or increasing the number of official organizations that are dedicated to direct human service.

5 0

3 years ago

Roll over each item on the left to read the description. Identify whether each of the statements is an argument for or an argume

Naya [18.7K]

Answer:

Floating exchange rate

Here the market decides the value of the currency as it trade freely in the market based on supply and demand.

Argument For;

Market Based - It is market based therefore it reflects the true value of the currency.

Argument Against;

Uncertainty - As it trades according to the whims of supply and demand, telling which direction it will go in terms of value is a difficult undertaking therefore financial decisions based on such are riskier.

Fixed exchange rate

Here the value of the currency is fixed either to the value of another currency or to the price of gold.

Argument For;

No Uncertainty - As the currency is tied to another currency which is usually more stable or gold, the rate of the currency is more predictable.

Argument Against;

Unknown Elements

Managed float

In this exchange rate regime, the Central bank of a country intervenes in the Foreign exchange market to push or pull the currency in the direction that it prefers.

Argument For;

Government intervention - The Government Intervention ensures that the currency's value remains stable as well as allowing the Central bank to maintain a good balance of payments.

Argument Against;

Difficult - Maintaining the currency within the band preferred in a difficult undertaking that requires constant intervention in the Forex market.

Pegged exchange rate

The Central bank in this instance pegs the currency to a basket of currencies after setting an exchange rate it would prefer and then intervenes in forex market to keep it that way.

Argument For;

Reduces uncertainty - The movement of the currency is more predictable due to it being pegged to a basket of currencies.

Argument Against;

Continual government intervention - As this requires the currency to remain at a certain value, the government will keep intervening to ensure that it stays at that exact level.

Target zone

Here the Central Bank allows the currency to fluctuate on the market albeit with limits placed on how much it can do so.

Argument For;

Fluctuation with limits - By combining fixed regimes with floating regimes, the currency can maintain a semblance of true value whilst still be less uncertain.

Argument Against;

Limited options.

4 0

4 years ago

George is considering an investment that will pay $3,250 a year for eight years, starting one year from today. What is the maxim

garri49 [273]

$18676.58 is the amount he should pay

6 0

3 years ago