Question

After a third complaint about how her company was handling customer service requests, catalina developed a code of ethics to specify.

Answer 1

The code of ethics which Catalina developed is supposed to spell out how her staff will interact with customers, fellow employees, and members of the general public.

What is the purpose of a Code of Ethics?

The Code of ethics is an organizational blueprint that spells out the behavior of staff or employees which when followed to the letter ensures, that the image or the organization is associated with the highest levels of:

• Professionalism
• Integrity and
• Honesty,

These help to increase brand equity.

Please see the link below for more about the Code of Ethics:

brainly.com/question/11634495