Question

Kade, who manages a hotel, was recently explaining to deja, a regional manager, his quandary about whether to fire a front desk employee about whom several guests had complained. Kade described, "i first identified the problem as poor customer service, and then i brainstormed several solutions. I evaluated each alternative, and then i implemented my decision not to fire the employee. Instead i provided him with additional training. Finally, i followed up with an evaluation to see if his customer service skills had improved. " kade is applying the:.

Answer 1

In this instance, Kade, as the hotel manager, is applying the B. employee relations model of evaluations in relating with the front desk employee.

What is the employee relations model of evaluations?

The employee relations model of evaluations relies on the application of the following principles of human relationships and performance evaluation:

• Communication
• Consultation
• Negotiation.

Answer Options:

A. strategic planning model of leadership.

B. employee relations model of evaluations.

C. non-rational model of decision making.

D. rational model of decision making.

Thus, the model, which favors employees, is applied by Kade in Option B.

Learn more about the employee relations model of evaluations at brainly.com/question/4060635