Answer:
use CRM to find the answer quickly.
Explanation:
The quickest way to resolve customer's query is to use CRM.
CRM is acronym for Customer Relationship Management. CRM is a software that helps to manage relationship of customers with company.
CRM software is a tool that collects and manages the Customer data, business information, product details, training, etc.
So, in the given scenario, when a customer inqures about legal process with an organization, the customer service representative can use CRM to answer the question quickly, as this software consists of business information as well.
Therefore, option C is correct.
Answer:
Disintermediation (of the distribution centre)
Explanation:
Answer:
B). Expectancy effect.
Explanation:
Jesse's enhanced performance is likely due to the expectancy effect which evokes a reaction from him when his teacher expects a given result and thus, Jesse unconsciously affects the results positively. The teacher's belief and confidence instills hope and certainty in him convincingly. This belief eventually encourages him to accept the teacher's challenge and compels him to perform(to maintain the teacher's belief in him) at his best and elicit an unexpected outcome. Thus, the answer is '<u>expectancy effect</u>'.
Answer:
1-CENTRAL GOVERNMENT
2-STATE OR PROVINCE GOVERNMENT
3-LOCAL GOVERNMENT