Answer:
Jack and Alice entered the restaurant.
Jack: I am starving to death. Call the waiter.
Alice: called the waiter. Excuse me, can I have the menu please?
(The waiter approached and handed over the menu to Alice. Both jack and Alice ordered their regular meal and waiting for the serving)
Jack: I can't wait for the meal anymore (speaking anxiously)
Alice: relax jack! It has been only five minutes since we order.
(The meal was served)
Alice: yummy! It looks so good.
(but Jack was little upset because he was not served with what he ordered and start yelling at the waiter)
Jack: what the hell is this? I did not order this. You already took so much time for preparation of meal and now you are serving me the wrong meal. How can you guys be so irresponsible?
(Jack used abusive language with the waiter as well)
Waiter: I am sorry, sir. I can replace it with your order (trying to calm him down)
Alice: it's ok jack he said he will replace it.
Alice to waiter....
Alice: please replace it and make sure this time you will take the right order and serve perfectly. Thank you.
Jack: are you crazy Alice? Why are you not saying anything to him. He is at fault, and he and his managing team should learn a lesson. These all are idiots. Why they can't forget to take money? And you are treating them so politely
Why? (Jack looked at Alice with questioning and anger face)
Jack: they ruined my mood. I am not hungry anymore. And look at you. How calm you are like nothing happened.
(Alice told him why she is polite to them and how good communication impacts good on herself and on others as well)
Alice: sighed
Alice: look jack. You are right. He made a mistake and you were waiting for your meal for so long, but treating others with anger and talk to them in abusive language is not always a good idea.
I said the same thing what you said to him earlier, but I told him in a good manner and you didn't.
Look at yourself, you are not hungry anymore. You are not talking good, even with me because you are angry. Anger and bad communication not only leads you to be alone because people start to avoid you but it also affects your health too.
Good communication leave a good impact on you and others because it will help you to compose yourself. You make good friends through good communication, you enjoy more and less overthink. Above all you will never feel regret on your words.
You cannot control everything which is happening in and around your life. But anger and abusive language make it only worse. It will lead you to stress and you know better how stress affects the health. People will eat less or start to eat unhealthy, and they keep going with the same behavior which further leads them to other problems as well. So why not handle the situation with calmness and good words.
Alice: look your meal is served as per your order. And there is no one but you who will not enjoy it as much as you can without embarrassment.
Jack: hmm... I know you are good at giving lectures and I will say sorry to him and start practicing good communication.
Can we eat now???
Alice: yes, sure.
Explanation: