Answer:
No
Explanation:
Customer service has a great impact on every business, every company must train it's staff on how to listen to customers and attend to their needs in a polite and professional manner.
A great customer service will keep customers happy and satisfied, this will in turn make them want to come back to do more business. A satisfied customer will go extra length to recommend others to the company but unsatisfied customer that feels that his needs weren't addressed properly or his request wasn't attended to, such customer will not likely but from the company and also bad mouth the company to others and this will leave a great impact on the company growth.
In summary, no company in a specific industry would survive or get by without having customer service as this is part of what makes a company grow.
Answer:
e. 14.60%
Explanation:
The computation of Oval's cost of new common equity is shown below:-
Price of stock = Estimated dividends for next period ÷ (Required rate of return - Growth rate)
Dividend = $1.50 × (1 + 4%)
= $1.56
Price of stock would be the price net of flotation cost
= $16 × (1 - 8%)
= $14.72
Required rate of return
= (1.56 ÷ 14.72) + 0.04
= 14.60%
Answer:
Raise the marketing spend to raise visibility.
Explanation:
In simple words, the best way for the company to hold their position in the market is to strengthen their customer base and this can be done by performing more promotion. By doing so, they can attract more people to use their product and the new company will have to try harder to capture the market.
Thus, the best option for the company is to raise promotional activities.
Answer: 2016 CPI is 110
Explanation:
Given the following :
Base year = 2012
Cost of basket in 2012 = $50
Cost of basket in 2014 = $52
Coat of basket in 2016 = $55
The Consumer Price Index (CPI) is calculated using the formula :
CPI = (weighted cost item in current period / weighted cost of item in base period) × 100
Base period / year = 2012
Current period = 2016
Therefore, 2016 CPI equals;
($55 / $50) × 100
= 110
Answer:
Decrease cash and increase land
Explanation:
The transaction is:
Account Debit Credit
Land $105,000
Cash $105,000
Purchased land for business.
Both land and cash are assets: they are debited when they increased, and they are credited when they decrease.
Because cash was used to purchase the land, cash decreases and land increases.
