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valkas [14]
2 years ago
9

Are the communication skills required for a team leader in a manufacturing plant different from those of a customer service exec

utive?
What would you do to improve your communication skills?

Discuss the importance of customer service and suggest ways to ensure good customer experience.
Engineering
1 answer:
Svetllana [295]2 years ago
5 0

Answer:

Explanation: Excellent customer service isn’t just down to your frontline staff, but a customer might be won or lost there. That’s why it’s so important every employee works together to resolve issues and create memorable moments – and empower your frontline agents to be as valuable to the customer as possible. It could be the difference between the customer coming back again, or going elsewhere.

The following tips are designed to help both customer service representatives, customer service management, and operations staff to work together to make experiences that matter. Developing customer service skills is important for the whole team to thrive – and to ensure customers keep coming back.

Customer service representative tips

Practice active listening

Learn to empathize with your customers

Use positive language

Improve your technical skills

Know your products and services

Look for common ground

Communicate clearly

Be solutions-focused

Admit mistakes

Be willing to learn

Customer service team management and operations tips

Provide first-class training

Set your standards high

Have a clear escalation pathway

Align your touchpoints

Create a culture of excellence

Be smart about automation

Use tools that boost speed and efficiency

Measure and analyze customer feedback

Use closed-loop feedback

Listen, understand and take action

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Which of the following can minimize engine effort and
son4ous [18]
It’s D. This is because having oil changes often, makes the care for your car better. I hope this helps.
7 0
2 years ago
Read 2 more answers
A skilled worker with the ability to operate computer numerically controlled (CNC) machines is qualified to work in which of the
KengaRu [80]

Answer:

Machinist

Explanation:

A skilled worker with the ability to operate computer numerically controlled (CNC) machines is qualified to work in a machinist position.

A machinist is a person who is properly skilled and consists of advanced knowledge regarding the functions of a CNC machine. He can use different mechanisms and complex numerical functions of the machine to carry out different tasks. Any person who lacks the official learning of mechanisms cannot operate such machines effectively.

3 0
3 years ago
A lake has a carrying capacity of 10,000 fish. At the current level of fishing, 2,000 fish per year are taken with the catch uni
arlik [135]

Answer:

The population size would be p' = 5000

The yield would be    MaxYield = 2082 \ fishes \ per \ year

Explanation:

So in this problem we are going to be examining the application of a  population dynamics a fishing pond and stock fishing and objective would be to obtain the maximum sustainable yield and and the population of the fish at the obtained maximum sustainable yield,  so basically we would be applying an engineering solution to fishing

 

    So the current  yield which is mathematically represented as

                               \frac{dN}{dt} =   \frac{2000}{1 \ year }

 Where dN is the change in the number of fish

            and dt is the change in time

So in order to obtain the solution we need to obtain the  rate of growth

    For this we would be making use of the growth rate equation which is

                                      r = \frac{[\frac{dN}{dt}] }{N[1-\frac{N}{K} ]}

  Where N is the population of the fish which is given as 4,000 fishes

          and  K is the carrying capacity which is given as 10,000 fishes

             r is the growth rate

        Substituting these values into the equation

                              r = \frac{[\frac{2000}{year}] }{4000[1-\frac{4000}{10,000} ]}  =0.833

The maximum sustainable yield would be dependent on the growth rate an the carrying capacity and this mathematically represented as

                      Max Yield  = \frac{rK}{4} = \frac{(10,000)(0.833)}{4} = 2082 \ fishes \ per \ year

So since the maximum sustainable yield is 2082 then the the population need to be higher than 4,000 so in order to ensure a that this maximum yield the population size denoted by p' would be

                          p' = \frac{K}{2}  = \frac{10,000}{2}  = 5000\ fishes          

7 0
3 years ago
Read 2 more answers
Compressed Air In a piston-cylinder device, 10 gr of air is compressed isentropically. The air is initially at 27 °C and 110 kPa
Helen [10]

Answer:

(a) 2.39 MPa (b) 3.03 kJ (c) 3.035 kJ

Explanation:

Solution

Recall that:

A 10 gr of air is compressed isentropically

The initial air is at = 27 °C, 110 kPa

After compression air is at = a450 °C

For air,  R=287 J/kg.K

cv = 716.5 J/kg.K

y = 1.4

Now,

(a) W efind the pressure on [MPa]

Thus,

T₂/T₁ = (p₂/p₁)^r-1/r

=(450 + 273)/27 + 273) =

=(p₂/110) ^0.4/1.4

p₂ becomes  2390.3 kPa

So, p₂ = 2.39 MPa

(b) For the increase in total internal energy, is given below:

ΔU = mCv (T₂ - T₁)

=(10/100) (716.5) (450 -27)

ΔU =3030 J

ΔU =3.03 kJ

(c) The next step is to find the total work needed in kJ

ΔW = mR ( (T₂ - T₁) / k- 1

(10/100) (287) (450 -27)/1.4 -1

ΔW = 3035 J

Hence, the total work required is = 3.035 kJ

4 0
3 years ago
A 1000 kg turbine has a rotating unbalance of 0.1 kg.m. The turbine operates at a speed between 500 to 750 rpm. What is the maxi
raketka [301]

Answer:

maximum isolator stiffness k =1764 kN-m

Explanation:

mean speed of rotation =\frac{N_1 +N_2}{2}

Nm = \frac{500+750}{2} = 625 rpm

w =\frac{2\pi Nm}{60}

  =65.44 rad/sec

F_T = mw^2 e

F_T = mew^2

       = 0.1*(65.44)^2

F_T =428.36 N

Transmission ratio =\frac{300}{428.36} = 0.7

also

transmission ratio = \frac{1}{[\frac{w}{w_n}]^{2} -1}

0.7 =\frac{1}{[\frac{65.44}{w_n}]^2 -1}

SOLVING FOR Wn

Wn = 42 rad/sec

Wn = \sqrt {\frac{k}{m}

k = m*W^2_n

k = 1000*42^2 = 1764 kN-m

k =1764 kN-m

3 0
3 years ago
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