1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
valkas [14]
2 years ago
9

Are the communication skills required for a team leader in a manufacturing plant different from those of a customer service exec

utive?
What would you do to improve your communication skills?

Discuss the importance of customer service and suggest ways to ensure good customer experience.
Engineering
1 answer:
Svetllana [295]2 years ago
5 0

Answer:

Explanation: Excellent customer service isn’t just down to your frontline staff, but a customer might be won or lost there. That’s why it’s so important every employee works together to resolve issues and create memorable moments – and empower your frontline agents to be as valuable to the customer as possible. It could be the difference between the customer coming back again, or going elsewhere.

The following tips are designed to help both customer service representatives, customer service management, and operations staff to work together to make experiences that matter. Developing customer service skills is important for the whole team to thrive – and to ensure customers keep coming back.

Customer service representative tips

Practice active listening

Learn to empathize with your customers

Use positive language

Improve your technical skills

Know your products and services

Look for common ground

Communicate clearly

Be solutions-focused

Admit mistakes

Be willing to learn

Customer service team management and operations tips

Provide first-class training

Set your standards high

Have a clear escalation pathway

Align your touchpoints

Create a culture of excellence

Be smart about automation

Use tools that boost speed and efficiency

Measure and analyze customer feedback

Use closed-loop feedback

Listen, understand and take action

You might be interested in
A murder in a downtown office building has been widely publicized. You’re a police detective and receive a phone call from a dig
BaLLatris [955]

Answer:

Considering the plain view doctrine, which is an exception to the warrant requirement of the Fourth Amendment, is applied by law enforcement officers and courts who can seize evidence of a crime without a warrant, if the officer observes the evidence in plain view.

Explanation:

For any digital information related to a murder case that has been seized under the plain view doctrine to be used to convict you of a crime, has to comply with three conditions:

1.  The digital evidence must be in out in the open, and easily observable by the officer, this is what "plain view" refers to.

2. The officer must have a legal right to be where he got the information related to the case.

3. The 'incriminating' character of the information must be a clear hint of the murder to fall under the plain view doctrine and the officer´s experience will help him determining whether the information is evidence or not, upon probable cause related to a crime.

7 0
3 years ago
Read 2 more answers
Nitrogen gas is compressed at steady state from a pressure of 14.2 psi and a temperature 60o F to a pressure of 120 psi and a te
brilliants [131]

Answer:

a) 229.4281 hp.

b) 262.15 ft3/min.

Explanation:

Given data:

P1 = 14.2 psi

T1 = 60°F = 520° R

P2 = 120 psi

T2 = 500°F = 960° R

volumetric flow rate ( Av1 ) = 1200 ft^3 /min = 20 ft^3 / sec

attached below is the detailed solution

5 0
3 years ago
The efficiency of a steam power plant can beincreased by bleeding off some of the steam thatwould normally enter the turbine and
3241004551 [841]

Answer:

Explanation:

This is Answer....

5 0
2 years ago
This question allows you to practice proving a language is non-regular via the Pumping Lemma. Using the Pumping Lemma (Theorem 1
Ulleksa [173]

Answer:

<em>L is not a regular language with formal proofs  </em>

Explanation:

<em>(a) To prove that L is not a regular language, we will use a proof by contradiction. the assumption entails  that L is a regular language. Then by the Pumping Lemma for Regular Languages, </em>

<em>there exists a pumping length p for L such that for any string s ∈ L where |s| ≥ p, </em>

<em>s = xyz subject to the following conditions: </em>

<em>(a) |y| > 0 </em>

<em>(b) |xy| ≤ p, and </em>

<em>(c) ∀i > 0, xyi </em>

<em>z ∈ L</em>

<em />

<em>(b) To determine that L is not a regular language, we mke use of proof by contradiction.  lets assume, that L is regular. Then by the Pumping Lemma for Regular Languages, it states also,</em>

<em>The pumping length, p for L such that for any string s ∈ L where |s| ≥ p, s = xyz subject  to the condtions as follows : </em>

<em>(a) |y| > 0 </em>

<em>(b) |xy| ≤ p, and </em>

<em>(c) ∀i > 0, xyi </em>

<em>z ∈ L. </em>

<em>Choose s = 0p10p </em>

<em>. Clearly, |s| ≥ p and s ∈ L. By condition (b) above, it follows is shown. by the first condition x and y are zeros.</em>

<em>for some  k > 0. Per (c), we can take i = 0 and the resulting string will still be in L. Thus,  xy0 </em>

<em>z should be in L. xy0 </em>

<em>z = xz = 0(p−k)10p </em>

<em>It is shown that is is  not in L. This is a  contraption with the pumping lemma.  our assumption that L is regular is  incorrect, and L is not a regular language</em>

6 0
3 years ago
The minimum recommended standards for the operating system, processor, primary memory (RAM), and storage capacity for certain so
nlexa [21]

Answer:System requirements

Explanation:

its right.

8 0
2 years ago
Read 2 more answers
Other questions:
  • A 10-ft-long simply supported laminated wood beam consists of eight 1.5-in. by 6-in. planks glued together to form a section 6 i
    5·1 answer
  • Linear Time Invariant Systems For each of the systems below an input x(t) and the output y(t) are plotted. Determine whether eac
    5·1 answer
  • A slight breeze is blowing over the hot tub above and yields a heat transfer coefficient h of 20 W/m2 -K. The air temperature is
    15·1 answer
  • Give four effects of water hammer.​
    6·1 answer
  • Can a real refrigerator have higher COP than the COP of the Carnot refrigerator?
    7·2 answers
  • An inventor claims to have developed a heat engine that produces work at 10 kW, while absorbing heat at 10 kW. Evaluate such a c
    12·1 answer
  • A soil element is subjected to a minor principle stress of 50 kPa on a plane rotated 20 ° counterclockwise from vertical. If the
    10·1 answer
  • If a and b are both int arrays, then a b; will
    10·1 answer
  • A cylindrical 1040 steel rod having a minimum tensile strength of 865 MPa (125,000 psi), a ductility of at least 10%EL, and a fi
    7·1 answer
  • The team needs to choose a primary view for the part drawing. Three team members make suggestions:
    10·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!