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AfilCa [17]
2 years ago
6

A user calls to report that she’s unable to log on to e-mail, and you ask a couple of questions. Because you know that no one el

se is using the network right now, you can’t determine whether the problem is unique to her machine or affects the entire network. Probing further, you learn that she’s also unable to print. You decide this problem is probably easier to troubleshoot from the user’s computer. Using the eight-step problem-solving process, outline the items you must check and the questions you must ask when you arrive at the user’s office. B. Based on the possible responses to your questions, describe the actions you will take to correct potential causes of this problem
Computers and Technology
1 answer:
FrozenT [24]2 years ago
3 0

The outline of items that one must check is first to know or clarify the issue, break the issue down, etc.

<h3>What is troubleshooting?</h3>

This is known to be a step by step approach to problem handling that is often used to know and handle issues with systems etc.  

Others includes:

  • Set one's target in working on the issue,
  • Analyze the main cause,
  • Develop any form of Countermeasures.
  • Then you Implement the Countermeasures made
  • Monitor the Results that was given
  • Go through the Process to Standardize it and tell the user that it is solved.

Conclusively, By following the steps, one can know the issue and solve it.

Learn more about troubleshoot from

brainly.com/question/14394407

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As much as cloud computing is good for your organization, just know that someone is looking after your data. The cloud provider does everything for you from maintenance to managing security. The bigger picture here is that users are entrusting their data to someone else. Although the work of cloud providers is to ensure that your data is safe, some are not always looking after your best interests.

Cyber-attacks.

Any time your data is stored on the cloud, you are at a higher risk of cyber-attack. Vulnerabilities such as DDoS attacks might occur and this single point of failure is in the cloud. As cloud computing continues to become more sophisticated, so do cyberattacks. As much as the security is right, hackers will go to any lengths to penetrate the systems.  


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