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topjm [15]
2 years ago
5

When choosing where to eat lunch, Sharon looks for restaurants where she will be seated promptly and served her meal quickly. Fo

r Sharon, ________ is the most important of the five service quality dimensions.
Business
1 answer:
Vedmedyk [2.9K]2 years ago
5 0

For Sharon,<u> responsiveness </u>is the most important of the five service quality dimensions.

<h3>What is Responsiveness?</h3>

Responsiveness can be defined as the process of responding to someone quickly or promptly without delay.

Based on the given scenario Sharon want the restaurant to render or provide service to her by serving her the meal quickly as possible.  

Inconclusion <u> responsiveness </u>is the most important of the five service quality dimensions.

Learn more about responsiveness here:brainly.com/question/475234

You might be interested in
Assume that you are the portfolio manager of the SF Fund, a $3 million hedge fund that contains the following stocks. The requir
borishaifa [10]

Answer:

11.11%

Explanation:

<em><u>The full question with table is attached.</u></em>

<em><u /></em>

We need the rate of return formula using Capital Asset Pricing Model (CAPM). The formula is:

R=R_f+\beta(R_m-R_f)

Where

R is rate of return (what we need)

R_f is risk-free return rate (5% = 0.05)

R_m is the market rate of return (11% = 0.11)

To get \beta, we take the weighted average of the portfolio.

Weight of Stock A = 1,075,000/3,000,000 = 0.3583

Weight of Stock B = 675,000/3,000,000 = 0.225

Weight of Stock C = 750,000/3,000,000 = 0.25

Weight of Stock D = 500,000/3,000,000 = 0.1667

Portfolio Beta = (0.3583*1.2) + (0.225*0.50) + (0.25*1.40) + (0.1667*0.75) = 1.02  

Now, we calculate rate of return using CAPM formula:

R=R_f+\beta(R_m-R_f)\\R=0.05+1.02(0.11-0.05)\\R=0.1112

That is 11.12%, or from answer choice, it is <u>11.11%</u>

7 0
3 years ago
A worker is paid $9.80 per hour, with time and a half for any hours over 40 per week. If he works 44 hours in a week, what will
olasank [31]

Answer:

No of hours worked = 44 hours

Pay per hour = $9.80

Pay for overtime = 9.80/2 = $4.60

Overtime hours = 4

Total Pay = (40 × 9.8) + (4 × 4.6)

= 392 + 18.4 = $ 410.4

Gross pay = $392

3 0
2 years ago
Reserves decrease if the Federal Reserve?a. raises the discount rate or auctions more credit. b. raises the discount rate but no
sweet-ann [11.9K]

Answer:

D. lowers the discount rate but not if it auctions more credit

Explanation:

Discount rate adjustment and Federal Reserve's auction have the following effects on reserves.

Discount rate adjustment: a <em>higher discount rate</em> will encourage investment in the US economy, thus leading to <em>increased reserves</em> as investment inflows increase.

On the other hand, a <em>lower discount rate</em> encourages investment outflow into other jurisdictions with higher yields, <em>thus reducing reserves</em>.

Auction: <em>auctioning more credit</em> will result in the movement of investment flows into the Federal Reserve (<em>an increase in reserves</em>) as investors invest in auctions. Vice versa.

Therefore, a mix of lower discount rate and not auctioning more credit will result in lower reserves.

8 0
3 years ago
Select the correct texts in the passage.
saw5 [17]

Answer:

All of the given actions will certainly and definitely lead towards customer satisfaction except "letting a call last as long as possible to avoid other calls".

Explanation:

As Roberta is a customer service representative at a car rental company, she needs to understand, be empathetic, cooperative, considerate, polite and friendly with her customers in all cases all the time.

All of the actions;

Answering customer call promptly (Ultimately resulting in happy and satisfied customers, because customers will have to bear less time to waiting in queues because she can answer and handle as many as call as she can in a less time, consequently, more calls resulting in more number of satisfied customers)

Addressing customers with their names (Here, customer feel that company remembers them and take care of them, it gives a feeling that company knows them personally, therefore, they will more easy and thus satisfied at the end.

Resolving customer complaints in record time (She was awarded with customer service award because she resolved customer complaints in a record time. She got the award because she took very less time in handling and solving customer complaints, therefore more satisfied customers)

Going on a vacation (it will surely lead towards customer satisfaction (It will certainly and definitely leads towards having work-life balance; she will have a break and time to relax. When she will come back from the vacations, she will altogether be with a more focused and fresh mind, consequently, handling customers more efficiently and effectively)  

Except

Letting a call last as long as possible to avoid other calls (because customers have to bear more wait for their turn, staying more time in waiting, will undoubtedly, make them frustrated) might make them unsatisfied.

3 0
3 years ago
Exercise 6-31 (Algorithmic) (LO. 3) Stanford owns and operates two dry cleaning businesses. He travels to Boston to discuss acqu
jekas [21]

,Answer:

See below

Explanation:

With regards to the above, since the restaurant was not acquired, the cost that is related to acquisition of restaurant will be ignored. It means that the $35,750 will not qualify for deduction.

Also, the expenses for considering the bakery $53,700 will not be allowed all at once.

Now, for any amount exceeding $50,000 there will be a reduction of $5,000

Reduced = $53,700 - $50,000 = $3,700

Then,

$5,000 - $3,700 = $1,300 deductions

Now,

$53,700 - $1,300 = $52,400 which is the deduction allowed in 180 months

Deduction per month = $52,400 / 180 = $291.11. Per month

Deduction for 2 months will be = 2 × $291.11 = $582.22

Therefore, eligible deduction = $582.22 + $1,300 = $1,882.22

4 0
3 years ago
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