The process of identifying prospective buyers, understanding them intimately, and developing favorable long-term favorable perce

Question

2 years ago

11

The process of identifying prospective buyers, understanding them intimately, and developing favorable long-term favorable perce

ptions of the organization is called ______. Multiple choice question. the societal marketing concept a marketing program marketing utility customer relationship management

Business

1 answer:

AlladinOne [14] · Answer 1 · 2023-01-02T18:35:01+03:00

The term "customer relationship management"is the process of identifying prospective buyers while understanding them to build a long-term favorable perceptions of the firm

<h2>What is customer relationship management?</h2>

CRM means a business process that helps in understanding the behavior of customers for purpose of serving them in best possible way.

In conclusion, the "customer relationship management"is the process of identifying prospective buyers while understanding them to build a long-term favorable perceptions of the firm.