Answer:
standard set by the company and those delivered by the employees.
Explanation:
Gap model of service quality deals with providing the best of the services to the customers or improved services to the customers. It deals with bridging the gap between the customers expectations and employees services.
Gap model of service quality comprises of finding out the gaps and then working over it.
In this case where Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its customer-facing staff had the skills, training, and proper tools to perform their job. For this purpose it dealt with the delivery gap which shows the difference between the services provided and expected by the customers.
This gap was filled by the company by providing proper training ,skills and resources to the customers.
On the bottom of what ? Can you please take a pic of the question
The best option among the choices provided that has a significantly higher possibility of being hired in a position at Human Resources would be <span>Michelle, who studied psychology and physiology." It would be a great advantage of Michelle to settle on the job since she already has an adequate understanding of people's emotions.</span>
Porter’s competitive strategies that are appropriate responses respectively
1) Differentiation 2) Focused-differentiation
3) Cost-leadership 4) Cost
<h3>What is porter’s competitive strategies ?</h3>
Using the constraints of its preferred market scope, a company attempts to gain a competitive edge according to Porter's generic tactics. There are three types of generic strategies: focused , differentiating, or lower cost.
One of two strategies for gaining a competitive edge is available to businesses: either decreasing costs in comparison to its rivals or differentiating along consumer dimensions in order to charge a higher price.
Additionally, a business chooses between two possibilities for its scope: focused (supplying its products to certain market segments) or industry-wide.
The decisions made in light of the kind and extent of competitive advantage are represented by the generic strategy. The concept was first presented by Michael Porter in 1980.
To learn more about porter’s competitive strategies
brainly.com/question/5042589
#SPJ1
Answer:
1. Profit
2. Business
Explanation:
Profit may be defined as the income which is distributed to the owner in the production process of a profitable market. In other words it is the extra revenue generated by the company that is in excess of the money spend as expenses. It is the difference between the earned income and the costs.
Business is a regular work or occupation or trade of a person. It refers to an organized efforts as well as the activities of any individual to produce the goods and services and sell them for a profit.
