I believe the correct answer is C!
Answer:
1. Based on her years of experience, Joan Johnson can answer the question by detailing the advantages and disadvantages of incorporating in each state for the client.
2. If Joan does not feel confident enough to address the question, then she can refer the matter to her supervisor.
3. If Joan answers, the client will derive immediate satisfaction and will be confident to continue the relationship with the firm. This is because his awareness that the firm can address his questions is re-enforced.
4. If Joan does not answer the client immediately, the client may feel that the firm's personnel are not well-trained and are unable to handle not-too difficult technical issues.
Explanation:
A firm's clients usually require immediate clarifications whenever they ask their questions. Therefore, an effective and efficient firm should ensure that its paralegal officers are well-trained and well-informed to handle initial client enquiries while the details are referred to their supervisors.
Answer: True
Explanation: Market segment can be defined as the grouping of a population on the basis of geography, gender or age etc. for the purpose of marketing. The population in every single group has two or more similar characteristics on the basis of which marketing strategy is made.
In the given case, there are two similarities in the group,first the age, and ,second is the hobby of internet.
Hence, it is an example of market segment.
The area of the consumer decision that is being used by this company is the target of American culture, an ethnic subculture, and family.
<h3>What is consumer decision?</h3>
This is the term that is used to refer to the decisions that are being made by people in the consumption of goods and services.
People make these decisions based on their families, their culture and the area that they find themselves.
Read more on consumer decision here:
brainly.com/question/26636151
#SPJ1
